Sandal Workshop will gladly accept returns for an exchange or store credit. Due to the made-to-order nature of our products we cannot offer refunds of any kind. We are always happy to work with you before you order to make sure you make the right choices!
How to make a Return or Exchange
Returned and Exchanged items must be in new condition and unused. The customer assumes both the return shipping cost to Sandal Workshop and the replacement item shipping cost. Please contact us to request a Return Authorization. All Returns and Exchanges must be approved beforehand. Once we have approved your return we will send you further instructions.
Please note : We cannot assume responsibility for reimbursement or compensation for packages lost in transit without proof of delivery to Sandal Workshop.